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OPENJELLYFISH ACADEMY · 16

Two WeChat entry points and replies

Connect the administrator assistant and a Service separately, then route replies using a feedback ID.

1:26Native interface demo based on v1.4.1 · Demo data
Captions and music · No voice-overDownload transcript ↓

Steps and explanations

01Identify the two entry points

Administrator WeChat connects your private assistant. Service WeChat gives other people access to a published service. These are different identities with different entry points.

Try it · Locate the two entry points in the explanatory diagram.

02Connect your own WeChat

Check your selected administrator engine, then generate a QR code in WeChat connection settings. Phone confirmation binds this WeChat conversation to that selected connection.

Try it · Generate a WeChat QR code and show the illustrative confirmed state.

03Share the Service entry

Open My services, select the demonstration Service, and enable its WeChat channel. Share its scan entry. Each user gets a separate Service conversation.

Try it · Enable the WeChat channel and inspect the scan entry.

04Contact the administrator

A user can ask the Service to contact its administrator. The feedback gets an inbox ID. Administrator WeChat notifications also require an available administrator connection.

Try it · Send a demonstration request that needs the owner’s review.

05Reply with the feedback ID

In your own WeChat, include reply, the feedback ID, and your message. The ID identifies the original conversation. “Tell them” alone does not identify a recipient.

Try it · Send a demonstration text reply with the explicit feedback ID.

06Check the reply in Inbox

Check reply delivery in Inbox. If the Service is disabled or its original recipient is unavailable, resolve that issue first. A queued reply is not proof of receipt.

Try it · Open the demonstration feedback and inspect the reply delivery state.

07Practice the two-way flow

Ask your private assistant to organize a menu, then ask about it through the Service entry. Use a feedback ID for human replies and verify delivery in Inbox.

Try it · Practice both entry points and Inbox using demonstration accounts.

What you will learn

Identify both entry points, share the correct one, and inspect feedback reply delivery.

Before you start

  • Have a working administrator engine connection and a demonstration Service.