Administrator WeChat connects your private assistant. Service WeChat gives other people access to a published service. These are different identities with different entry points. Check your selected administrator engine, then generate a QR code in WeChat connection settings. Phone confirmation binds this WeChat conversation to that selected connection. Open My services, select the demonstration Service, and enable its WeChat channel. Share its scan entry. Each user gets a separate Service conversation. A user can ask the Service to contact its administrator. The feedback gets an inbox ID. Administrator WeChat notifications also require an available administrator connection. In your own WeChat, include reply, the feedback ID, and your message. The ID identifies the original conversation. “Tell them” alone does not identify a recipient. Check reply delivery in Inbox. If the Service is disabled or its original recipient is unavailable, resolve that issue first. A queued reply is not proof of receipt. Ask your private assistant to organize a menu, then ask about it through the Service entry. Use a feedback ID for human replies and verify delivery in Inbox.